AI live chat for websites
We set up, train and run AI live chat on your website so it answers from your content, qualifies the enquiry and books the appointment, then hands to a human the moment it should.
Speed of response decides who wins the job, and most websites are slowest exactly when buyers are most active: after hours, on weekends and during the busy spells when the team is flat out. We put AI live chat on your site, trained and constrained to your business, and run it so it actually performs rather than handing you a widget and a login.
Different businesses lose enquiries in different ways, so we deploy for the way yours actually works. We tune the qualification, the tone and the escalation rules to your triage, not to a template, so the assistant asks what your team would ask and books the appointment.
A deployment is a project with people behind it. We train the assistant on your content and tone, set qualification rules that mirror how you triage, wire calendar and CRM integration, and define the escalation paths a human must own. Then we review real conversations each month and sharpen the answers.
The fear with any AI on your site is that it confidently invents an answer. We deploy it constrained to what it has been trained on. Outside that scope it says so and offers a human, rather than guessing prices it was never given or availability it cannot see.
We treat live chat as a channel that has to earn its place, not a gadget bolted to the corner of the page. Every month you see conversations handled, leads captured and appointments booked, and we review transcripts to keep improving. If it is not paying for itself, the numbers will say so.
Why deploy with us
Three things that separate AI live chat run properly from a generic bot installed and forgotten.
ConversAI is built and supported in Perth, not a reseller skin over someone else's platform. We deploy it, train it on your business and improve it on request, so support reaches the people who can actually ship a change.
We constrain it to what it has been trained on. When a question falls outside that, it says so and offers a human rather than inventing an answer. A chat that knows the edge of its knowledge is one you can put your brand on.
Conversations handled, leads captured and appointments booked, reported monthly with transcripts reviewed to sharpen the answers. You can see whether it is earning its place, the same way you judge any marketing spend.
Trusted by Perth and Australian businesses
How deployment runs
We train the assistant on your website, services, inventory and policies, and set the tone so it answers like your business rather than a generic helpdesk.
Qualification rules, calendar and CRM integration and human escalation paths are configured to match how your team already triages and books enquiries.
It goes live on your site, greeting visitors, answering from your content, qualifying, booking and capturing every conversation as a lead, day and night.
We review real conversations monthly, tighten the answers and report conversations handled, leads captured and appointments booked, so it keeps getting sharper.
FAQs
Not when it is deployed the way we do it. We constrain it to the content it has been trained on, so it answers from your business, says plainly when it does not know, and hands to a human rather than guessing. A chat that admits the edge of its knowledge is one you can trust on your own site.
Your website, documents, services, pricing and policies, exactly what you give it during training. It does not pull from the open internet or invent details, which is why the answers stay accurate and on-brand.
Yes. Calendar integration is part of the deployment, so a qualified visitor books a time directly and your team sees it where they already work, rather than chasing a form submission.
No. It handles the simple questions and after-hours enquiries that currently go unanswered, and escalates anything that needs a person. Your team spends time on conversations that deserve them instead of triaging every one.
Free widgets are generic bots or empty inboxes you set up yourself. We deploy and support a product trained on your business, wired into your calendar and CRM, capturing every lead with a transcript, and reported like a channel. The difference is the deployment quality and the accountability behind it.
Like a marketing channel. We report conversations handled, leads captured and appointments booked every month, and review real transcripts to keep improving the answers. If it is not earning its place, you will see that in the numbers.
Most deployments are live within a couple of weeks once we have your content and access. Training on your material is the main input; the integrations are quick.
This page is about how we deploy and support AI live chat for your business. The ConversAI product page covers what the software is, how it is trained and constrained, and how to see a demo on your own content.
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