Piloted on one number first
We prove the agent on a single line with clear success criteria before it goes wide. You watch it perform on real calls and decide on evidence, not on a demo or a promise.
AI voice agents Australia
Phones that always pick up.
Natural-sounding AI voice agents that answer, qualify, route and book the calls your business currently misses. Piloted on one number first, with human handover built in.
AI voice agents that answer the calls you miss
A caller who reaches voicemail does not leave a message and try tomorrow. They ring the next business in the results, and that is a sale you paid to generate. An AI voice agent picks up in seconds, in a natural voice, greets callers with your business name, captures the details, checks availability and books the appointment.
The jobs a voice agent should own
We deploy voice agents for the work where instant, consistent answering wins. After-hours and weekend enquiries, overflow when the desk is slammed, the first sixty seconds of qualification before a salesperson, booking and reminders, and the high-volume simple questions that drain a front desk. None of it needs the agent to improvise beyond its brief.
- After-hours, weekend and overflow calls answered in seconds
- First-line qualification before a call reaches a salesperson
- Appointment booking, reminders and the simple repeat questions
Human handover by design
A voice agent should not negotiate a sensitive deal, handle a distressed customer or make a call that commits your business to something it cannot see. Deployed our way, it knows its boundaries and transfers to a person with the conversation context, so the caller never starts again. An agent that hands off well is worth more than one that bluffs.
- Escalation rules designed with your team, not a template
- Sensitive and out-of-scope calls transferred to a person
- Full conversation context passed across so nobody repeats themselves
Built on capability we run ourselves
AI voice is our specialty, not a side experiment. We run AI in production every day, and Odin Dealer, our own dealership CRM, already uses AI to track and grade sales calls so managers can hear how every enquiry was handled. When we deploy a voice agent for you, we are applying capability we operate, not experimenting on your phone line.
- AI run in production every day, not a trial on your line
- Odin Dealer already grades sales calls with AI
- Deployed from capability we operate ourselves
Piloted first, with your call data in your hands
A deployment starts with call flow design alongside your team, training on your services and FAQs, and calendar and CRM integration so bookings land in the right place. We pilot on a single number with clear success criteria before anything goes wide. You own the call data, recordings and transcripts are handled to suit your privacy obligations, and nothing is a black box.
- Piloted on one number with clear success criteria first
- Calendar and CRM integration, recording and transcripts on
- You own the call data; privacy handled, no black box
Why deploy with us
Deployed with judgement.
Three things that separate a voice agent you can trust from a bot that loses callers.
Human handover by design
We design the escalation rules with your team so the agent transfers sensitive or out-of-scope calls to a person, with the conversation context intact. It hands off gracefully instead of bluffing.
Built on capability we run
AI voice is our specialty, and Odin Dealer already uses AI to track and grade sales calls. We deploy your voice agent from capability we operate, not a tool we are testing on you for the first time.
Trusted by Perth and Australian businesses
How deployment runs
From one number to your whole phone line.
Design the call flow
We map how you want calls handled, the questions to ask, the bookings to make and the points where a human must take over, so the agent works the way your business does.
Train and integrate
The agent is trained on your services and FAQs and wired into your calendar and CRM, with recording and transcripts switched on so every call is reviewable.
Pilot on one number
We run it live on a single line against clear success criteria, listening to real calls and tuning, so it earns the wider rollout by performing.
Scale on evidence
Once the numbers hold, we extend it across more of your phone line and review transcripts monthly to keep it sharp as call patterns change.
FAQs
Straight answers.
Will callers know it is AI?
Modern voice agents sound natural, and we are not in the business of tricking your customers. The agent greets callers professionally and transfers to a person whenever a conversation needs one. The goal is a caller who gets helped, not a caller who feels fooled.
What happens when the agent cannot help?
It hands the call to a person, with the context of the conversation so the caller does not have to repeat themselves. We design the escalation rules with your team, so the agent knows exactly which calls it should never try to handle alone.
Can it book appointments into our calendar?
Yes. Calendar and CRM integration is part of the deployment, so the agent checks real availability, books the time and records the lead where your team already works.
How do you stop it embarrassing us on a call?
We pilot on a single number with clear success criteria before anything goes wide, train it only on what your business actually offers, and review real call transcripts monthly. It earns the wider rollout by performing on real calls first.
Where does our call data go and is it private?
We deploy with your privacy obligations front of mind. Recordings and transcripts are handled accordingly, you own the call records, and sensitive conversations escalate to a human. Nothing is a black box.
How fast can it go live?
A piloted deployment on one number is typically live within a couple of weeks. We would rather prove it on real calls than rush it across your whole line.
Is this the same technology behind Odin Dealer?
AI voice is our specialty, and Odin Dealer already uses AI to track and grade sales calls, so this is capability we operate rather than a demo we are testing on you. See Odin Dealer.
How many calls did you miss this week?